Shop Latte is a discovery and connection platform for independent businesses. It helps small shops get seen, stay active, and connect with customers locally or nationally.

Browsing and discovering businesses on Shop Latte is free.

No. You can browse Shop Latte without an account. An account is needed for features like saving favorites and sending inquiries.

Shop Latte includes independent businesses offering products, services, events, and other local or online offerings.

Use Discover to browse businesses by state, region, category, community, and other filters.

Yes. Shop Latte supports both local and national discovery, so you can explore businesses nearby or find independent businesses across the country.

Businesses may offer inquiry forms or other contact options directly from their Shop Latte profile. You can use those tools to ask about products, services, custom requests, availability, or other questions.

Not currently. Shop Latte helps you discover and connect with businesses, while purchases and payments happen directly with the business.

Yes. Log in to your account and use the favorite button on a business. Your saved businesses will appear in your account.

Block Posts are weekly updates from businesses. They can be used to share what’s new, upcoming events, sales, reminders, hiring updates, or other timely information.

The Gift Guide is a way to browse products and offerings from businesses with National visibility, making it easier to discover independent businesses beyond your local area.

Yes. Businesses manage their own profiles, information, photos, offerings, and updates.

Yes. You can discover businesses across all 50 states and Washington, D.C.

Shop Latte is built specifically around discovering independent businesses and keeping their information useful and current. Businesses have dedicated profiles, weekly updates, and tools for connecting with customers without needing to build or maintain a full website.

Shop Latte is for independent small businesses offering products or services, including storefronts, studios, mobile businesses, home-based businesses, online businesses, makers, artists, and other independent operators.

Yes. Shop Latte is built for both product- and service-based businesses.

Yes. You do not need a storefront to use Shop Latte.

No. Shop Latte is designed for independent businesses and does not allow franchises or multi-level marketing businesses.

No. Shop Latte can give your business a dedicated place to share who you are, what you offer, updates, photos, events, and ways for customers to contact you without maintaining a full website.

Yes. Creating a basic business profile is free. Optional paid plans add more tools and visibility.

A business profile can include your story, location, categories, community tags, photos, offerings, events, links, weekly updates, and ways for customers to connect with you.

Customers can discover businesses through location, category, community, Block Posts, Menu items, events, and other Shop Latte discovery surfaces.

A Block Post is a short update from your business. You can use it to share an update, event, new offering, sale, reminder, community update, or hiring announcement.

Businesses can publish one Block Post per week.

The goal is to help businesses stay current without creating another platform they have to post on every day. One useful update each week keeps your profile active while keeping the workload simple.

Yes. You can update your business information, story, location, categories, photos, links, and other profile details from your business dashboard.

Yes. Paid businesses can add structured events that customers can discover from the business profile and other event surfaces on Shop Latte.

No. You can use Shop Latte whether or not your business is active on social media. You can still add your social links if you want customers to find you there.

Shop Latte does not require businesses to compete for paid placement or popularity-based visibility. Discovery is designed to give independent businesses multiple ways to be found through location, categories, updates, offerings, and other relevant information.

Yes. Business deletion is available through your settings. Deleted business data may remain temporarily during the deletion period before being permanently removed.

Creating a basic business profile is free. Local is $10 per month, and National is $15 per month.

Local is designed for businesses focused on connecting with nearby customers. It includes local visibility, weekly Block Posts, Menu items, inquiry forms, events, and other tools for helping customers understand and contact your business.

National includes everything in Local and adds broader discovery through National Block Posts and the national Gift Guide.

Local gives businesses additional tools for connecting with customers in their area, including Menu items and inquiry forms. National includes those tools and makes it easier for customers across the country to discover your business through National Block Posts and the Gift Guide.

Menu items can highlight products, services, experiences, packages, custom offerings, or other things customers may want to learn about or inquire about.

No. It is designed to help customers understand what you offer and take the next step with your business, rather than acting as a large ecommerce catalog.

Inquiry forms let customers contact your business directly through Shop Latte. Businesses can create forms for things like general questions, custom orders, service requests, availability, or other types of inquiries.

Yes. Inquiry forms are included with paid Shop Latte plans.

No. Shop Latte does not currently process customer purchases. Customers discover and connect with businesses through Shop Latte, while purchases and payments happen directly with the business.

No. Shop Latte does not currently process customer purchases or take a percentage of sales made directly with your business.

Yes. You can manage your Shop Latte plan from your business dashboard.

Yes. Paid subscriptions can be managed from your business dashboard.

Paid features and visibility tied to that plan will no longer remain available once paid access ends. Your basic business profile can remain on Shop Latte unless you choose to delete it.

Yes. A Shop Latte account is required to create and manage a business.

Yes. You use the same Shop Latte account whether you are discovering businesses, saving favorites, or managing your own business.

Your business dashboard includes your profile, Block Posts, Menu, inquiries, events, plan and billing settings, and other business tools.

You can choose or change your plan from the Plan & Billing area of your business dashboard.

Visit Customer Support and choose Bug or technical issue when submitting your request.

Visit Customer Support and choose Payments so your request can be routed appropriately.

Shop Latte aims to respond to support requests within 24–48 hours.

Yes. You’ll receive an email confirming your request along with a support ticket number for your records.

Because some of the best small-business discoveries happen while wandering a neighborhood, visiting a market, or exploring somewhere with a coffee in hand.

Shop Latte is independently built and operated with a focus on making local and independent commerce easier to discover and access.

Shop Latte offers paid business tools through Local and National subscriptions. Customer discovery remains free.

Shop Latte is designed around relevant discovery rather than requiring businesses to win a popularity contest. Businesses can be found through things like location, category, community, current updates, and offerings.

Businesses are responsible for accurately representing themselves and what they offer. Shop Latte also uses moderation tools and reviews reports when content or activity may violate platform rules.

Not currently. A business appearing on Shop Latte should not be treated as a guarantee or endorsement, so customers should use normal judgment when deciding to contact or purchase from a business.

Shop Latte collects information needed to provide accounts, business profiles, inquiries, platform functionality, analytics, and related services. Personal data is handled according to the Privacy Policy.

No. Information submitted through an inquiry is shared with the business you intentionally contact so they can respond. Private account information and favorites are not publicly displayed.

Yes. Shop Latte will continue building tools that make independent businesses easier to discover and easier to connect with while keeping the platform simple for small business owners.